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There can be many reasons why transactions can be rejected. We will notify you by email of any failed transactions, together with the reason it has been rejected which can help you resolve the issu...

If we fail to collect funds due the first time by direct debit, we will attempt a second time a few days later. We will always reach out first to let you know we’ve been unable to collect and we’re...

Unlike some credit cards, your credit score won't be affected by how you spend using your AAdvantage® Debit Card or if you use it to make a withdrawal from an ATM. This is because, AAdvantage® Debi...

Spend limits are assigned based on your balance and transaction history, as well as other profile information. If you find you are exceeding your limits, email us at help.aadvantage@currensea.com t...

Yes, you can use your AAdvantage® Debit Card for online purchases. There are no additional fees for these transactions.Just make sure that you're entering all details correctly, and that the billin...

If there is an issue with a payment on your AAdvantage® Debit Card, or you don’t recognise a transaction, freeze your card immediately and get in touch with us as soon as possible.You should always...

Yes. We will refund any fraudulent transactions on your Card within one business day, subject to satisfactory conclusion of our investigation, relevant guidelines, and our Terms and Conditions

Transactions you make using your Card are protected by the Mastercard™ Chargeback scheme. This may help you reclaim funds if:    your goods do not arrive    your goods arrive damaged    your goods ...

You can view declined transactions, including the reason why it declined, in your transaction list. Select the one you want to view and it will give you the reason. You also receive email receipts ...

Payment regulations have changed in recent years to add extra layers of security to electronic payments. As part of this, payments which don’t involve multiple types of customer authentication are ...