Dee
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Recent activity by Dee-
What exchange rate will I get when a foreign transaction is refunded?
In most instances, we will refund you at the exchange rate used when you did the original transaction.However, there are occasions where we are unable to do this, specifically when we have been una...
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Where does my AAdvantage® Debit Card work?
Your AAdvantage® Debit Card works seamlessly in all of the 180 currencies worldwide.It can be used in most countries where Mastercard is accepted. The great thing about your AAdvantage® Debit Card ...
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Enabling biometric login
"Biometric Login" is a catch-all term for authenticating a login to an app using a human characteristic - for example Fingerprint ('Touch ID') or Facial ('Face ID') recognition. You may see a diffe...
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How do I change my phone number or email address?
In order to change your phone number or email address, you need to be using the AAdvantage® Debit Card app. Click on your initials in the top left of the app, then click on 'Details' just under you...
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Can I pay funds into my AAdvantage® Debit Card account or top up my AAdvantage® Debit Card?
No, AAdvantage® Debit Card is not a bank account or a prepaid card. It is a debit card that links to your existing bank account, so you don’t need to manage a separate account or top it up.
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Do I need a mobile app to use my AAdvantage® Debit Card?
You don't need a mobile app to make physical transactions using your AAdvantage® Debit Card, but keep in mind that some online transactions may require you to authenticate a transaction attempt via...
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Should I pay in pounds or local currency?
Sometimes you may be given the option to pay in pounds. We strongly advise against choosing this option. If you do spend in pounds, you’re likely to be charged a very high exchange rate which is ou...
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How do I update my details?
If you need to change your address, email address, or phone number you can do this in the AAdvantage® Debit Card app. Just go to the Account page and tap the "Details" option.If you run into any is...
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I’ve locked myself out/forgotten my password
If you’ve been locked out because of 3 or more incorrect attempts, you can attempt to log in again after 24 hours. If you need to log in sooner email us at help.aadvantage@currensea.com If you've ...
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How can I manage my AAdvantage® Debit Card?
You can manage your Card via the dashboard on the AAdvantage® Debit Card app.