Dee
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Articles
Recent activity by Dee-
Can I turn off getting emails for every transaction?
For every transaction made on your AAdvantage® Debit Card we are required to notify you of the Direct Debit payment that will be collected as part of using the direct debit scheme.You will automati...
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Why does it take so long for the money to leave my account?
As your AAdvantage® Debit Card works using direct debit, whenever you do a transaction, we submit a request to your bank to transfer the funds over to us.Due to the nature of direct debit this typi...
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Can my AAdvantage® Debit Card use the overdraft I have with my bank?
When you make a transaction with your AAdvantage® Debit Card, we use Open Banking to ask your linked bank whether you have sufficient funds to cover the transaction. Where your bank shares this inf...
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What if my AAdvantage® Debit Card is not working or is damaged?
If your AAdvantage® Debit Card isn't working, for contactless or any other transactions, always check that it has been activated and isn't frozen in your account first. You can do that by logging i...
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Why do some banks say I will be charged for a payment that’s already been taken out?
Funds are taken by Direct Debit after your AAdvantage® Debit Card transaction has taken place. Some banks assume that Direct Debits recur monthly, and so they can incorrectly predict upcoming payme...
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My transaction has been declined or rejected for exceeding maximum pending transactions - what does this mean?
When you make an AAdvantage® Debit Card transaction, we look at all the pending / uncleared AAdvantage® Debit Card transactions on your account.If the sum of these exceeds the overall limits on you...
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Why has my transaction been declined or rejected for Insufficient Funds?
When a transaction takes place, we ensure that you have sufficient money in your bank account to cover all pending AAdvantage® Debit Card transactions, to ensure you remain within your bank limits....
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Why has my transaction been declined or rejected?
There can be many reasons why transactions can be rejected. We will notify you by email of any failed transactions, together with the reason it has been rejected which can help you resolve the issu...
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What happens if I cancel my direct debit or you are unable to collect funds?
If we fail to collect funds due the first time by direct debit, we will attempt a second time a few days later. We will always reach out first to let you know we’ve been unable to collect and we’re...
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Will using my AAdvantage® Debit Card for ATM withdrawals affect my credit score?
Unlike some credit cards, your credit score won't be affected by how you spend using your AAdvantage® Debit Card or if you use it to make a withdrawal from an ATM. This is because, AAdvantage® Debi...